Website Terms of Service Template (Ireland)

ACCEPTANCE OF TERMS AND ELECTRONIC CONTRACTING

These Terms govern your access to and use of the Website and the services described herein (the "Services"). By using the Website, you enter into a legally binding contract with the Company. Electronic contracts formed via this Website are valid and enforceable under the Electronic Commerce Act 2000 (ECA 2000) (s. 19 — formation of contracts by electronic means) and EU Regulation No 910/2014 (eIDAS).

If you are a consumer (a natural person acting outside your trade, business, craft or profession), the Consumer Rights Act 2022 (CRA 2022) — which implements EU Consumer Rights Directive 2011/83/EU into Irish law — provides you with statutory rights that these Terms do not and cannot restrict.

The Company is registered in Ireland with the Companies Registration Office (CRO) under number 654321. Registered address: 22 Silicon Dock, Grand Canal Quarter, Dublin 2, D02 RX03. Contact: legal@cloversaas.ie.

DESCRIPTION OF SERVICES

The Company provides the following Services via the Website: Clover provides a cloud-based document management and e-signature platform that allows businesses and individuals to create, store, manage, and electronically sign legal and business documents online..

The Company reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, subject to applicable legal requirements. Where Services are modified materially, we will provide reasonable notice. We do not guarantee that the Website or Services will always be available, uninterrupted, or error-free. The Website and Services are provided on an "as available" basis.

USER ACCOUNTS

If you register for an account on the Website, you agree to: (a) provide accurate, current and complete registration information; (b) maintain the security and confidentiality of your account credentials — you are responsible for all activity that occurs under your account; (c) notify us immediately of any unauthorised use of your account at legal@cloversaas.ie; and (d) not create an account on behalf of another person without authorisation.

The Company reserves the right to suspend or terminate any account that: (i) violates these Terms; (ii) provides false or misleading registration information; (iii) remains inactive for more than 24 consecutive months; or (iv) is involved in fraudulent, harmful, or unlawful activity. Consumer accounts will be terminated only in accordance with the CRA 2022 and applicable Irish law.

ACCEPTABLE USE

You agree to use the Website and Services only for lawful purposes and in accordance with these Terms. You must not:

(a) Use the Website in any way that violates applicable Irish, EU, or international law or regulation;
(b) Transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or invasive of privacy;
(c) Infringe the intellectual property rights of the Company or any third party;
(d) Attempt to gain unauthorised access to any part of the Website or its underlying systems — computer-related offences are criminalised under the Criminal Justice (Offences Relating to Information Systems) Act 2017 (implementing EU Directive 2013/40/EU);
(e) Introduce malicious software, viruses, Trojan horses, or any other harmful code;
(f) Engage in data scraping, automated data collection, or use bots without prior written consent;
(g) Use the Website to send unsolicited commercial communications (spam) in breach of the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011 (S.I. No. 336/2011).

The Company reserves the right to take appropriate legal action for violations of this clause.

INTELLECTUAL PROPERTY

All intellectual property rights in and to the Website, its content, design, software, databases, logos, trademarks, and materials are owned by or licensed to the Company and are protected under the Copyright and Related Rights Act 2000 (CRRA 2000), EU copyright law, and applicable Irish and international intellectual property law.

Subject to these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for your personal or internal business purposes only. You must not: reproduce, distribute, publicly display, create derivative works of, or commercially exploit any part of the Website without the Company's prior written consent.

By submitting content to the Website (including reviews, feedback, or user-generated materials), you grant the Company a worldwide, royalty-free, non-exclusive licence to use, reproduce, modify, and display such content in connection with the Services. You warrant that you own or have the right to grant this licence and that the content does not infringe any third-party rights under the CRRA 2000 or otherwise.

All trade marks, service marks, and trade names displayed on the Website are the property of the Company or their respective owners. Nothing in these Terms transfers any intellectual property rights to you.

PAYMENT TERMS

Where you purchase Services through the Website, the following terms apply:

(a) Prices: All prices are displayed in EUR and include VAT at the applicable rate under the Taxes Consolidation Act 1997 (TCA 1997) and Value-Added Tax Consolidation Act 2010. The price displayed at checkout is the total price you will pay.
(b) Payment: Payment is due immediately on placing an order unless expressly agreed otherwise in writing. We use industry-standard secure payment processing. We do not store payment card details on our servers.
(c) Consumer Cooling-Off Right (CRA 2022): If you are a consumer contracting at a distance (online), you have a 14-day right to cancel from the date of contract under the Consumer Rights Act 2022 (implementing EU Consumer Rights Directive 2011/83/EU). For digital content delivered immediately with your express consent and acknowledgement that you lose the right of withdrawal, the right of withdrawal does not apply once performance has begun. To exercise the right of withdrawal, contact us at legal@cloversaas.ie within 14 days.
(d) Refunds: Refunds will be processed to the original payment method within 14 days of a valid cancellation or refund request, in accordance with the CRA 2022 or such other agreement as applies.

CONSUMER RIGHTS

If you are a consumer (an individual contracting outside your trade, business, craft or profession), the following statutory rights apply and cannot be excluded or restricted by these Terms:

(a) Consumer Rights Act 2022 (CRA 2022): Services must be performed with reasonable care and skill (s. 48 CRA 2022), in conformity with the contract. Digital content and digital services must conform to the contract and any public statements made by the Company.
(b) 14-Day Cooling-Off Right: For distance or off-premises contracts, you have the right to cancel within 14 days without giving a reason. Full details are set out in the Payment Terms section above.
(c) Unfair Commercial Practices: The Consumer Protection Act 2007 (CPA 2007) prohibits misleading actions, misleading omissions, and aggressive commercial practices. The Company does not engage in such practices.
(d) Unfair Contract Terms: The European Communities (Unfair Terms in Consumer Contracts) Regulations 1995 (S.I. No. 27/1995) — implementing EU Directive 93/13/EEC — apply to these Terms. Any term that creates a significant imbalance in the parties' rights and obligations to the detriment of the consumer is not binding.
(e) Sale of Services: Services supplied by the Company are also subject to implied terms under the Sale of Goods and Supply of Services Act 1980 (SGSS 1980), including the implied condition of reasonable skill and care (s. 39 SGSS 1980).

Nothing in these Terms affects your statutory rights as a consumer under Irish or EU law.

DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Website and Services are provided "as is" and "as available" without any warranty, express or implied. The Company does not warrant that: (a) the Website will be uninterrupted, error-free, or secure; (b) any information on the Website is accurate, complete, or current; or (c) the Website is free from viruses or other harmful components.

The exclusions in this clause do not apply to consumers. For consumers, the implied terms under the SGSS 1980 and statutory rights under the CRA 2022 apply in full and are not excluded.

LIMITATION OF LIABILITY

Subject to any non-excludable statutory rights:

(a) The Company's total liability to you in connection with these Terms and the Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of: (i) the total fees paid by you to the Company in the 12 months immediately preceding the claim, or (ii) EUR 100.
(b) The Company shall not be liable for any: (i) loss of profits; (ii) loss of revenue; (iii) loss of data; (iv) loss of opportunity; (v) indirect or consequential loss; or (vi) economic loss, howsoever arising.

Nothing in these Terms limits or excludes the Company's liability for: (i) death or personal injury caused by the Company's negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded or limited under Irish or EU law — in particular, consumer liability cannot be excluded in a manner that breaches the European Communities (Unfair Terms in Consumer Contracts) Regulations 1995.

THIRD-PARTY LINKS

The Website may contain links to third-party websites or services. These links are provided for your convenience only. The Company has no control over the content, privacy practices, or availability of third-party sites and accepts no responsibility or liability for them. The inclusion of any link does not imply endorsement by the Company of the linked site or its operator. You access third-party sites at your own risk and should review their own terms and privacy policies.

PRIVACY AND DATA PROTECTION

The collection, use, and protection of your personal data is governed by our Privacy Policy, available on the Website. The Privacy Policy is incorporated into and forms part of these Terms by reference. We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Data Protection Act 2018 (DPA 2018), and the European Communities (Privacy and Electronic Communications) Regulations 2011 (S.I. No. 336/2011). By using the Website, you acknowledge that you have read and understood our Privacy Policy.

CHANGES TO TERMS

The Company reserves the right to modify these Terms at any time. Where we make material changes, we will provide at least 14 days' notice by posting a notice on the Website or, where we hold your contact details, by email. The revised Terms will display a new effective date at the top. Your continued use of the Website after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Website.

GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of Ireland. The parties submit to the exclusive jurisdiction of the courts of Ireland, save that:

(a) Nothing in this clause prevents a consumer from bringing proceedings in the courts of their country of habitual residence under applicable EU consumer protection rules;
(b) Disputes may be referred to an alternative dispute resolution (ADR) body. The Company participates in the EU Online Dispute Resolution (ODR) Platform at ec.europa.eu/odr, which provides an online tool for resolving disputes between consumers and traders in the EU. Our email for ODR purposes is: legal@cloversaas.ie.

CONTACT

For any questions, complaints, or enquiries regarding these Terms or our Services, please contact us:

Clover SaaS Solutions Ltd.
22 Silicon Dock, Grand Canal Quarter, Dublin 2, D02 RX03
Email: legal@cloversaas.ie
Website: https://www.cloversaas.ie
VAT: IE9876543W
CRO: 654321

These Terms were last updated on 15 April 2026.