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Reference Letter Template (Ireland)
A reference letter is a written recommendation provided by an employer, manager or professional contact confirming a person’s experience, skills and character. Our free Irish template helps you draft a balanced, accurate reference that supports the candidate while protecting the writer from defamation and data-protection risks.
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Dublin Digital Agency Ltd.
34 Pearse Street, Dublin 2, D02 YK64
+353 1 234 5678
hr@dublindigital.ie
15 April 2026
The Hiring Manager
RE
CHARACTER and PROFESSIONAL REFERENCE — OISÍN BRENNAN
Dear The Hiring Manager,
I am pleased to provide this professional reference for Oisín Brennan. I write in my capacity as Head of Operations at Dublin Digital Agency Ltd..
Oisín Brennan was employed by Dublin Digital Agency Ltd. as Senior UX Designer from 1 March 2023 to 31 March 2026. I have had direct professional oversight of Oisín Brennan throughout this period and am well-placed to speak to their capabilities and character.
PERFORMANCE AND CONTRIBUTION
During his three years with Dublin Digital Agency, Oisín consistently delivered high-quality UX work, leading three major product redesigns that improved measured user engagement by over 30%. He was a reliable, proactive, and collaborative team member who met all project deadlines and regularly exceeded client expectations. His approach to user research was methodical and insightful, and he mentored two junior designers who have since progressed significantly in their careers.
SKILLS AND PERSONAL ATTRIBUTES
User research and usability testing, Figma and design systems, cross-functional collaboration with development and product teams, project management and delivery, excellent written and verbal communication, adaptability, strong analytical thinking and problem-solving.
I recommend Oisín Brennan without hesitation and with the highest commendation for any role that demands the qualities described above. I have no hesitation in endorsing their application to any prospective employer.
Should you wish to discuss this reference further, please do not hesitate to contact me at the details provided above.
Data Protection Notice: This reference letter is provided in confidence and may contain personal data relating to the individual named above. Under the Data Protection Act 2018 and EU General Data Protection Regulation (GDPR), the employee has the right to request access to this letter where it can be identified as relating to them. This letter must not be disclosed to third parties without the consent of the referee or as required by law. It is provided solely for the purpose of assessing the named individual's suitability for employment. No content in this reference is intended to reflect a characteristic protected under the Employment Equality Acts 1998–2015.
Yours faithfully,
AUTHORISED REFEREE
Niamh O'Connor
Head of Operations
Date: ____________________
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What Is a Reference Letter?
A reference letter — sometimes called a letter of recommendation, employer reference or character reference — is a written statement about a person’s professional or personal qualities provided to a third party, typically a prospective employer, landlord, educational institution or professional body.
In Ireland, there is no general legal obligation on an employer to provide a reference, but once a reference is given it must be fair, accurate and not misleading. A reference that is carelessly drafted and contains false or unfounded assertions can give rise to claims in defamation under the Defamation Act 2009, in negligent misstatement under the principle in Hedley Byrne & Co Ltd v Heller & Partners Ltd [1964] AC 465 (applied in Ireland), and under the Data Protection Act 2018 and GDPR if it processes personal data unlawfully.
A well-drafted reference letter states the writer’s relationship to the subject, the dates and capacity of the employment or relationship, and a balanced description of the subject’s duties, strengths and, where appropriate, areas for development. It should be factual, avoid unsupported opinions, and be written in good faith.
What's Covered in This Template
Our Irish reference letter template balances positive support with legal safety.
Writer Details
Name, job title, organisation and contact details of the reference provider.
Candidate Details
Full name of the person for whom the reference is written.
Relationship and Dates
How the writer knows the candidate and for what period.
Role or Capacity
Job title or capacity in which the candidate was known.
Key Responsibilities
Summary of the candidate’s duties and scope of role.
Skills and Strengths
Specific skills demonstrated by the candidate during the relationship.
Performance Examples
Factual examples of performance or projects delivered.
Character and Personal Qualities
Honest description of character traits relevant to the new role.
Reason for Departure (optional)
Neutral statement of the reason the relationship ended, if appropriate.
Recommendation
Clear statement supporting the application, worded carefully.
Good Faith Disclaimer
Note that the reference is provided in good faith and without prejudice.
Signature and Contact Details
For the recipient to verify the reference.
How to Create a Reference Letter
Follow these steps to produce a balanced and safe Irish reference letter.
- 1
Enter the Writer and Candidate Details
State your name, title and organisation and the candidate’s full name.
- 2
Describe the Relationship
State how you know the candidate, in what capacity, and for how long.
- 3
Highlight Relevant Skills and Achievements
Give factual examples of what the candidate did well and the skills they demonstrated.
- 4
Address Weaknesses Carefully
If you mention weaknesses, stick to facts and avoid unsupported opinions. Consider whether inclusion is necessary.
- 5
Sign and Send
Mark the letter "without prejudice" if appropriate, sign, and provide contact details for verification.
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Legal Considerations in Ireland
Reference letters carry legal risk if not drafted carefully. Accuracy and good faith are essential.
This template is for information only and is not legal advice. Employers concerned about reference risk should consult an Irish employment solicitor.
Drafted for Irish law
Defamation Act 2009
A reference that contains a false and damaging statement of fact can be defamatory under the Defamation Act 2009. The Act provides defences of truth and qualified privilege — the latter typically protects references given in good faith to a prospective employer — but careless or malicious statements lose that protection.
Negligent Misstatement
An employer who gives a careless reference that is relied upon by the recipient to their detriment may be liable in negligent misstatement. The Irish courts apply the Hedley Byrne principle and expect references to be written with reasonable care and skill, whether the writer is supporting or criticising the candidate.
Data Protection and GDPR
A reference contains personal data about the subject. Under the Data Protection Act 2018 and GDPR, it must be accurate and lawfully processed. The subject generally has the right to access the reference (Article 15 GDPR), subject to limited exemptions in Schedule 5 of the 2018 Act.
Equality and Non-Discrimination
References must not contain discriminatory content contrary to the Employment Equality Acts 1998–2015. Writing a reference should avoid references to protected characteristics (age, gender, disability, race, religion, sexual orientation, civil status, family status, membership of the Traveller community) except where directly relevant and lawful.
Frequently Asked Questions
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