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A section 172 Road Traffic Act 1988 demand makes the registered keeper of a UK vehicle identify the driver. Use our free template to give the response, run the s.172(4) reasonable diligence defence, or nominate through corporate fleet records — within the 28-day window.
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| Vehicle registration | DE19 MWT |
| Make / model | Skoda Octavia 1.5 TSI Estate |
| Date of alleged offence | 18 May 2026 |
| s.172 reference | DBY-172-26-94217 |
| Date demand received | 28 May 2026 |
| 28-day response deadline | 25 June 2026 |
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A section 172 response is a written reply by the registered keeper of a UK vehicle to a police demand made under section 172 of the Road Traffic Act 1988. The demand requires the keeper to give such information as it is in their power to give as to the identity of the driver alleged to have committed a road traffic offence — most often speeding, a red-light contravention or use of a bus lane.
Failure to comply with section 172 is a separate offence in its own right. On conviction, the penalty is 6 penalty points and a fine of up to £1,000, and the points alone can push the licence into the totting-up bracket under section 35 of the Road Traffic Offenders Act 1988. The only statutory defence is the section 172(4) "reasonable diligence" defence — and it is open only to the registered keeper, not to "any other person" caught by section 172(2)(b).
The police give the keeper at least 28 days from receipt to respond. The corporate keeper rules in sections 172(5)-(7) extend liability to a director, manager, secretary or similar officer if the failure was attributable to their consent, connivance or neglect. The European Court of Human Rights confirmed the regime is compatible with Article 6 in O'Halloran and Francis v United Kingdom (2008).
Our UK section 172 response template helps you give a clear, in-time reply within the 28-day window.
Your name, address and contact details — and whether you respond as an individual or as a nominated officer for a corporate keeper.
The force, the Central Ticket Office address as shown on the demand, and the unique demand reference.
Vehicle registration, make and model, the alleged offence date, and the date you received the demand — which starts the 28-day clock.
Identify the driver, run the s.172(4) defence, or nominate the driver through corporate fleet records.
Acknowledge the s.172 duty, state the 28-day position from receipt, and show awareness of the 6-point/£1,000 penalty.
Enquiries made, records consulted, witnesses or corroboration, and the conclusion — the structure that satisfies Mohindra v DPP.
Company name, nominated officer, fleet records relied on, and the UK GDPR balance for sharing the driver's data.
Date of receipt, envelope postmark or email header, and a rebuttal of any earlier deemed-service date relying on DPP v Wood.
Follow these steps to reply to a section 172 demand in the United Kingdom within the 28-day window.
The 28-day window runs from the date of receipt — not the date of posting. Keep the envelope, postmark and the demand itself; for an email, retain the original header showing the date and time of delivery.
Either identify the driver (name, address, date of birth), run the section 172(4) defence (reasonable diligence — keeper only), or, for company vehicles, nominate the driver via fleet records under section 172(5)-(7).
If you cannot identify the driver, document the enquiries made of each likely user, the records consulted (diary, telematics, fuel, parking, household calendar), any witness or corroboration evidence, and a conclusion that ties it together — Mohindra v DPP and Pulton v Leader require positive evidence, not bare assertion.
If the police rely on an earlier deemed date of service, rebut the presumption under DPP v Wood [1973] with the postmark on the envelope, the email header, or other receipt evidence.
Return the response to the Central Ticket Office address shown on the demand within 28 days of receipt. Keep a copy of the letter and proof of posting — the deadline is strict and missing it is itself the offence.
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Section 172 applies across the United Kingdom — England, Scotland, Wales and Northern Ireland.
This template is for informational purposes only and does not constitute legal advice. Consult a specialist motoring solicitor for advice specific to your case, particularly where you face totting-up or the corporate keeper rules.
Reviewed for England & Wales / Scotland / Northern Ireland law
Section 172(2)(a) of the Road Traffic Act 1988 imposes a duty on the registered keeper to give such information as to the identity of the driver as it is in their power to give. Section 172(2)(b) imposes a separate duty on "any other person" with information about the driver. Both are offences of strict liability under section 172(3).
Section 172(4) provides a narrow defence to the registered keeper who can show that they did not know and could not, with reasonable diligence, have ascertained who the driver was. It is fact-specific and requires positive evidence of the enquiries made — Mohindra v DPP [2004] EWHC 490 (Admin) and Pulton v Leader [1949]. Mere assertion of inability to identify fails.
Where the registered keeper is a body corporate, section 172(5)-(7) puts a director, manager, secretary or similar officer in the frame if the corporate failure was attributable to their consent, connivance or neglect. The driver is identified through the fleet records — booking sheet, key sign-out, telematics — and the UK GDPR Article 6(1)(c) (compliance with a legal obligation) is the lawful basis for sharing the driver's personal data.
Where the demand is served by post, DPP v Wood [1973] RTR 358 creates a rebuttable presumption that it arrived in the ordinary course of post. The presumption can be rebutted on the keeper's evidence of non-receipt or late receipt — the postmark on the envelope is decisive evidence. Mortimer v Cobb [1962] 1 WLR 1448 confirms the operative addressee is the registered keeper at the time of the offence at the DVLA address.
Identify the driver, run the reasonable diligence defence or nominate through fleet records — within the 28-day window. Fill in the details, preview your letter and download it as a PDF.
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