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Free Section 172 Driver Identification Response

A section 172 Road Traffic Act 1988 demand makes the registered keeper of a UK vehicle identify the driver. Use our free template to give the response, run the s.172(4) reasonable diligence defence, or nominate through corporate fleet records — within the 28-day window.

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Marisol Theodora Whitfield
47 Ashbourne Road, Derby DE22 3FX
07946 207138
mtw.whitfield@gmail.com
10 June 2026
Derbyshire Constabulary — Central Ticket Office
Central Ticket Office, PO Box 8409, Derby DE21 9BR
RESPONSE TO s.172 RTA 1988 — DRIVER IDENTIFICATION
Ref DBY-172-26-94217 | Offence 18 May 2026
Dear Sir or Madam,

I write in response to the demand made by Derbyshire Constabulary under section 172 of the Road Traffic Act 1988, reference DBY-172-26-94217, requiring the registered keeper of vehicle DE19 MWT (Skoda Octavia 1.5 TSI Estate) to identify the driver at the time of an alleged offence on 18 May 2026. I am the individual registered keeper of the vehicle. This letter provides the response required by section 172 and addresses, where relevant, the statutory defence in section 172(4).
1.
VEHICLE AND DEMAND DETAILS
The vehicle, alleged offence date and s.172 demand to which this response relates are set out below.
Vehicle registrationDE19 MWT
Make / modelSkoda Octavia 1.5 TSI Estate
Date of alleged offence18 May 2026
s.172 referenceDBY-172-26-94217
Date demand received28 May 2026
28-day response deadline25 June 2026
2.
IDENTIFICATION OF THE DRIVER (S.172 RTA 1988)
I have made reasonable enquiries and cannot identify the driver of the vehicle at the time of the alleged offence. I rely on the statutory defence in section 172(4) of the Road Traffic Act 1988 — that I did not know and could not, with reasonable diligence, have ascertained who the driver was.

Summary of the diligence relied on:
I have made the enquiries set out in clause 3 below — questioning each of the four named drivers on my household insurance policy, consulting my diary, telematics and fuel records, and comparing those against the time and date alleged. Despite those enquiries I cannot identify which of those drivers had use of the vehicle at the relevant moment, and I rely on the s.172(4) defence.
3.
KEEPER DUTY AND STRICT LIABILITY UNDER S.172
Section 172 of the Road Traffic Act 1988 imposes a duty on the registered keeper to give such information as to the identity of the driver as it is in their power to give (section 172(2)(a)), and a separate duty on "any other person" to give any information that may lead to identification (section 172(2)(b)). Failure to comply is an offence of strict liability, subject only to the statutory defence in section 172(4) — and that defence is available only to the registered keeper. The penalty on conviction is 6 penalty points and a fine of up to £1,000 (level 3 on the standard scale, with discretion for higher amounts in the most serious cases). The European Court of Human Rights has confirmed the regime is compatible with Article 6 (O'Halloran and Francis v United Kingdom (2008) 46 EHRR 21).

(A) Acknowledgement of duty. I acknowledge the statutory duty under section 172 of the Road Traffic Act 1988 and confirm that this response is given for the purposes of that section. Nothing in this letter is an admission relating to the underlying alleged offence: I respond solely on the question of driver identification.

(B) 28-day window position. The demand was received on 28 May 2026, which gives a 28-day window expiring on 25 June 2026. This response is sent on 10 June 2026, well within the window.

(C) Penalty awareness. I understand that failure to comply with section 172 is itself a strict liability offence carrying 6 penalty points and a fine of up to £1,000, and that the s.172(4) defence is available only to the registered keeper.
4.
REASONABLE DILIGENCE DEFENCE — S.172(4)
Section 172(4) of the Road Traffic Act 1988 provides a defence to the registered keeper who can show that they did not know and could not, with reasonable diligence, have ascertained who the driver was. The defence is fact-specific. The keeper must point to positive evidence of the enquiries made — mere assertion is not enough (Mohindra v DPP [2004] EWHC 490 (Admin); Pulton v Leader [1949]). The standard is reasonable diligence, not certainty.

(A) Enquiries made. On 28-30 May 2026 I asked each of the four named drivers on our family insurance policy whether they were the driver on 18 May 2026 between 17:00 and 18:00 (the time stated on the demand): (i) my husband Aidan Whitfield; (ii) our daughter Niamh Whitfield (resident at home, full UK licence holder); (iii) our son Rowan Whitfield (resident at home, full UK licence holder); and (iv) our au pair Petra Novak (named driver under the policy). None could confirm that they were the driver. I made and kept contemporaneous notes of each conversation.

(B) Records consulted. I have consulted: (i) my own Outlook calendar for 18 May 2026, which shows me in a meeting in Nottingham from 16:00 to 18:30; (ii) the family wall calendar in our kitchen, which has no entry for the relevant slot; (iii) the vehicle's on-board satellite-navigation history, which records the journey but is not driver-attributed; and (iv) the fuel-card transaction history, which shows no fuel purchase that day. The records confirm the journey but do not single out a driver.

(C) Witnesses / corroboration. My presence at the Nottingham meeting from 16:00 to 18:30 on 18 May 2026 is confirmed by the host (Aurelia Wickham, Nottingham Trent University) and a calendar invitation which I can produce. None of the other named drivers can produce comparable corroboration for the exact time alleged.

(D) Conclusion. Having made those enquiries and consulted those records, I do not know and could not, with reasonable diligence, ascertain who the driver was at the time of the alleged offence. I rely on section 172(4) of the Road Traffic Act 1988 and I am willing to attend a voluntary interview at a local police station to confirm the enquiries made.
5.
SERVICE OF THE S.172 DEMAND — POSTAL EVIDENCE
The 28-day window runs from receipt of the demand, not from posting. Where a s.172 demand is sent by post, there is a presumption that it would have arrived in the ordinary course of post (DPP v Wood [1973] RTR 358) — but that presumption is rebuttable by evidence that the demand was not actually received or arrived later than the post would normally deliver. Mortimer v Cobb [1962] 1 WLR 1448 confirms that the demand must reach the registered keeper at the time of the offence at the address recorded with the DVLA.

(A) Method of service stated. The demand under s.172 was served by ordinary post.

(B) Evidence of receipt. The s.172 demand was received by me on 28 May 2026 by ordinary post. The envelope bears a Royal Mail postmark of 23 May 2026 and arrived five days later, consistent with second-class delivery. I have retained the envelope.

(C) Postal presumption response. If Derbyshire Constabulary asserts a deemed date of service earlier than 28 May 2026, I rebut the presumption — my home address is monitored daily, post is collected on the day of delivery, and no earlier demand was received. The 28-day window therefore runs from 28 May 2026.

(D) Wood authority position. I rely on DPP v Wood [1973] RTR 358 only to the extent that it confirms the presumption is rebuttable on evidence of non-receipt or late receipt. The presumption does not displace the evidential reality of the postmark and the envelope I have retained.
6.
CONTACT AND DATA PROTECTION
The best way to contact me is at the address or email address at the head of this letter. I understand that the personal data in this response will be processed by Derbyshire Constabulary under the UK GDPR and the Data Protection Act 2018 for the purposes of investigating and prosecuting the alleged offence, and that any onward disclosure to the named driver follows the police's own data-protection regime.
YOURS FAITHFULLY,
Marisol Theodora Whitfield
Registered Keeper
Date: ____________________

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What Is a Section 172 Response?

A section 172 response is a written reply by the registered keeper of a UK vehicle to a police demand made under section 172 of the Road Traffic Act 1988. The demand requires the keeper to give such information as it is in their power to give as to the identity of the driver alleged to have committed a road traffic offence — most often speeding, a red-light contravention or use of a bus lane.

Failure to comply with section 172 is a separate offence in its own right. On conviction, the penalty is 6 penalty points and a fine of up to £1,000, and the points alone can push the licence into the totting-up bracket under section 35 of the Road Traffic Offenders Act 1988. The only statutory defence is the section 172(4) "reasonable diligence" defence — and it is open only to the registered keeper, not to "any other person" caught by section 172(2)(b).

The police give the keeper at least 28 days from receipt to respond. The corporate keeper rules in sections 172(5)-(7) extend liability to a director, manager, secretary or similar officer if the failure was attributable to their consent, connivance or neglect. The European Court of Human Rights confirmed the regime is compatible with Article 6 in O'Halloran and Francis v United Kingdom (2008).

What's Covered in This Template

Our UK section 172 response template helps you give a clear, in-time reply within the 28-day window.

Your Details and Capacity

Your name, address and contact details — and whether you respond as an individual or as a nominated officer for a corporate keeper.

Police Force and s.172 Reference

The force, the Central Ticket Office address as shown on the demand, and the unique demand reference.

Vehicle and Offence Details

Vehicle registration, make and model, the alleged offence date, and the date you received the demand — which starts the 28-day clock.

Identification Position

Identify the driver, run the s.172(4) defence, or nominate the driver through corporate fleet records.

Keeper Duty and Strict Liability

Acknowledge the s.172 duty, state the 28-day position from receipt, and show awareness of the 6-point/£1,000 penalty.

Reasonable Diligence Defence

Enquiries made, records consulted, witnesses or corroboration, and the conclusion — the structure that satisfies Mohindra v DPP.

Corporate Keeper and Fleet

Company name, nominated officer, fleet records relied on, and the UK GDPR balance for sharing the driver's data.

Postal Service Evidence

Date of receipt, envelope postmark or email header, and a rebuttal of any earlier deemed-service date relying on DPP v Wood.

How to Respond to a Section 172 Demand

Follow these steps to reply to a section 172 demand in the United Kingdom within the 28-day window.

  1. 1

    Note the Date You Received the Demand

    The 28-day window runs from the date of receipt — not the date of posting. Keep the envelope, postmark and the demand itself; for an email, retain the original header showing the date and time of delivery.

  2. 2

    Decide Your Identification Position

    Either identify the driver (name, address, date of birth), run the section 172(4) defence (reasonable diligence — keeper only), or, for company vehicles, nominate the driver via fleet records under section 172(5)-(7).

  3. 3

    Build the Diligence Evidence

    If you cannot identify the driver, document the enquiries made of each likely user, the records consulted (diary, telematics, fuel, parking, household calendar), any witness or corroboration evidence, and a conclusion that ties it together — Mohindra v DPP and Pulton v Leader require positive evidence, not bare assertion.

  4. 4

    Address Service if Relevant

    If the police rely on an earlier deemed date of service, rebut the presumption under DPP v Wood [1973] with the postmark on the envelope, the email header, or other receipt evidence.

  5. 5

    Send Within 28 Days and Keep a Copy

    Return the response to the Central Ticket Office address shown on the demand within 28 days of receipt. Keep a copy of the letter and proof of posting — the deadline is strict and missing it is itself the offence.

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Legal Considerations

Section 172 applies across the United Kingdom — England, Scotland, Wales and Northern Ireland.

This template is for informational purposes only and does not constitute legal advice. Consult a specialist motoring solicitor for advice specific to your case, particularly where you face totting-up or the corporate keeper rules.

Reviewed for England & Wales / Scotland / Northern Ireland law

The Keeper Duty

Section 172(2)(a) of the Road Traffic Act 1988 imposes a duty on the registered keeper to give such information as to the identity of the driver as it is in their power to give. Section 172(2)(b) imposes a separate duty on "any other person" with information about the driver. Both are offences of strict liability under section 172(3).

The Reasonable Diligence Defence

Section 172(4) provides a narrow defence to the registered keeper who can show that they did not know and could not, with reasonable diligence, have ascertained who the driver was. It is fact-specific and requires positive evidence of the enquiries made — Mohindra v DPP [2004] EWHC 490 (Admin) and Pulton v Leader [1949]. Mere assertion of inability to identify fails.

Corporate Keepers

Where the registered keeper is a body corporate, section 172(5)-(7) puts a director, manager, secretary or similar officer in the frame if the corporate failure was attributable to their consent, connivance or neglect. The driver is identified through the fleet records — booking sheet, key sign-out, telematics — and the UK GDPR Article 6(1)(c) (compliance with a legal obligation) is the lawful basis for sharing the driver's personal data.

Postal Service

Where the demand is served by post, DPP v Wood [1973] RTR 358 creates a rebuttable presumption that it arrived in the ordinary course of post. The presumption can be rebutted on the keeper's evidence of non-receipt or late receipt — the postmark on the envelope is decisive evidence. Mortimer v Cobb [1962] 1 WLR 1448 confirms the operative addressee is the registered keeper at the time of the offence at the DVLA address.

Frequently Asked Questions

Reply to Your s.172 Demand in Minutes

Identify the driver, run the reasonable diligence defence or nominate through fleet records — within the 28-day window. Fill in the details, preview your letter and download it as a PDF.

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