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A leak that gets a plaster patch, mould that gets a coat of paint, heat that "is on the list" — Ontario tenants live with disrepair because the landlord bets nothing will come of it. The Landlord and Tenant Board's T6 application is how that bet loses: repair orders with deadlines, rent abatements running back months, and a ban on rent increases until the work is done. The form is a checklist; the file is won on the submissions. Our Canadian template writes them — the s.20 standard, the notice-and-response chronology that the Onyskiw framework turns on, the abatement quantified the way the Board itself sizes it, and the municipal work order attached where one exists.
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The T6 — Tenant Application about Maintenance — is the Landlord and Tenant Board form Ontario tenants file when a landlord fails the standard in s.20(1) of the Residential Tenancies Act, 2006: the rental unit and complex must be kept in a good state of repair, fit for habitation, and compliant with health, safety, housing and maintenance standards. The duty covers leaks, mould, heating, plumbing, pests, broken windows and doors — and it applies even to defects that existed before the tenancy began. The form collects the facts; this template writes the grounds and submissions document that makes the facts decide the file. It does not replace the official form.
Since the Ontario Court of Appeal's decision in Onyskiw v CJM Property Management (2016 ONCA 477), disrepair alone is not automatically a breach — the Board weighs the reasonableness of the landlord's response to notice. Landlords use that to argue patience; prepared tenants win it with a chronology: the first dated report, the second, the cosmetic patch, the silence. The same framework explains why s.30(2) tells the Board to consider whether the tenant advised the landlord before applying — written notice is not a courtesy in Canadian tenancy law, it is the foundation of the remedy.
The remedies under s.30(1) are broad: repairs ordered by a deadline, authority for the tenant to do the work and recover the cost, rent abatement for the months the unit fell short, compensation for what the disrepair destroyed, and a prohibition on rent increases until compliance. Abatement is a percentage of rent judged on the average tenant — a bathroom in daily wipe-down condition plus a winter without a usable bedroom adds up fast against a Toronto or Ottawa rent. The one-year limit in s.29(2) applies, the fee is $48 through the Tribunals Ontario Portal, and a municipal property standards work order — free to request — is treated by the Board as evidence the unit fails the standard.
The letter is built the way maintenance files are actually decided in Ontario — standard, notice, response, impact, remedy.
Good state of repair, fit for habitation, and the health, safety, housing and maintenance standards — including defects that pre-date your tenancy.
The reasonableness analysis from 2016 ONCA 477 argued in your favour — slow, partial and cosmetic responses are exactly what it exposes.
Each issue, when it started and its current state — the Free letter already carries the structured list.
First report, every follow-up, every landlord reply (or silence), dated — the timeline the whole file is judged on.
The statement that entry was offered throughout — deleting the landlord's favourite "we couldn't get in" defence.
The percentage, the period and the room-by-room reasoning in the Board's own framework — average-tenant impact against your actual rent.
Mould, asthma, children — the physician's note and inspector's findings placed where they move both the order and the percentage.
The free property standards inspection, and the work order the Board treats as evidence of non-compliance with the s.20 standard.
Photo series, the written thread, receipts and the physician's note, numbered and tied to what each proves — landlord-held records flagged for production.
Rent confirmed current, with the s.195 pay-into-Board route flagged — the single most common way winning maintenance files turn into evictions, avoided.
Five steps from disrepair to filed application.
Each issue with its start date and current state — specific beats dramatic.
When you first told the landlord, and how — the s.30(2) consideration and the Onyskiw clock both run from it.
Report by report, response by response — the timeline that makes "we acted reasonably" unsayable.
Rooms and functions lost, the health dimension, the percentage and the period — argued in the Board's own terms.
Submit through the Tribunals Ontario Portal ($48) with this letter and the municipal work order if you have one — and request the T2 be heard together if conduct rides along.
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Drafted with legal expertise for each jurisdiction, far more thorough than AI-generated drafts that copy generic clauses across borders.
Templates carrying statute references are continuously updated as the law changes. Your document always reflects the current legal framework.
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Ontario maintenance law rewards the documented and punishes the patient — the letter exists to put you in the first group.
This template provides general information for Ontario tenants and is not legal advice. For vital-service emergencies, health-threatening conditions or hearings already scheduled, get advice from a community legal clinic or a licensed paralegal or lawyer. Outside Ontario the LTB has no jurisdiction — British Columbia and Alberta tenants should use our province-aware tenant repair request letter instead.
Reviewed for Ontario residential tenancy law
Section 20(1) of the Residential Tenancies Act, 2006 sets a layered standard: good repair, fitness for habitation, and compliance with health, safety, housing and maintenance standards — informed by municipal property standards bylaws and the prescribed provincial maintenance standard where no bylaw exists. Since Onyskiw, the Board looks at the entire situation including the landlord's response; a landlord with a genuine program who fixed promptly may escape abatement, while one whose answer to dated notice was cosmetic stays exposed. Your chronology is the difference.
Section 30(2) directs the Board to consider whether you advised the landlord before applying. Verbal reports count but evaporate; a dated email is permanent. The template records the notice method and converts verbal history into a written record — and if everything so far has been verbal, send the repair request first: our Canadian tenant repair request letter is built for exactly that step, in Ontario, British Columbia and Alberta versions.
The Board's Guideline 5 sizes abatement as the proportion of the tenancy's value the disrepair removed — judged on an average tenant, expressed against the rent, for the duration of the problem. It is compensation, not punishment: a landlord who fixed within a reasonable time generally defeats it, which is why response speed dominates the analysis. Out-of-pocket losses — ruined belongings, a dehumidifier, replaced linens — ride along with receipts.
A municipal property standards complaint is free, fast and produces a work order the Board accepts as evidence of non-compliance; where heat or another vital service is cut, the municipal vital-services bylaw and the T2 conduct application (s.21) add force — our LTB T2 template pairs with this one and the Board hears them together. And never stop paying rent over repairs: arrears trigger an N4 and the landlord's own application, and in Canada the eviction file always moves faster than the maintenance file. If money needs protecting, ask the Board to direct rent into the Board (s.195). When the tenancy ends and the deposit fight begins, our tenant deposit return demand carries on from here; the landlord's playbook is visible in our eviction notice and notice of lease violation templates.
Create your LTB T6 grounds and submissions letter in minutes: the s.20 standard, the notice chronology the Onyskiw framework turns on, a quantified abatement and the municipal order lever — in the formal structure Board members decide on. Download the PDF free, or unlock Expert for the chronology, abatement and evidence machinery.
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