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EI Request for Reconsideration — Grounds & Submissions (Canada)

If Service Canada has denied your Employment Insurance claim, disqualified you for quitting or alleged misconduct, found you unavailable for work, or raised an overpayment, you have 30 days to ask for a reconsideration under section 112 of the Employment Insurance Act. Our Canadian template produces the grounds-and-submissions letter that accompanies your request — the legal framework matched to your decision type, a chronology that answers the employer’s version, an evidence schedule keyed to your Record of Employment, a late-request rescue, and the Employment Insurance Board of Appeal route mapped if reconsideration fails.

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Request for Reconsideration — Employment Insurance
Reconsideration Requested Under Section 112 Of The Employment Insurance Act · June 10, 2026
Sarah J. McAllister
88 Lakeshore Road East, Mississauga ON L5G 1E1
+1 (905) 555-0147
sarah.mcallister@email.ca
June 10, 2026
Service Canada — Employment Insurance
Service Canada Centre
3 Robert Speck Parkway
Mississauga ON L4Z 2G5
REQUEST FOR RECONSIDERATION — EMPLOYMENT INSURANCE
Decision dated May 22, 2026 · Ref: EI-2026-7741203
Dear Service Canada,

I request a reconsideration under section 112 of the Employment Insurance Act of the decision dated May 22, 2026 concerning my claim for EI regular benefits. The decision imposes disqualification for voluntarily leaving without just cause. This letter sets out my grounds and the evidence I rely on, and accompanies my request made in the prescribed form and manner.
1.
CLAIMANT DETAILS
Full name: Sarah J. McAllister
Social Insurance Number: 123-456-789
Address: 88 Lakeshore Road East, Mississauga ON L5G 1E1
Telephone: +1 (905) 555-0147
Email: sarah.mcallister@email.ca
2.
THE DECISION UNDER RECONSIDERATION
Benefit type: EI regular benefits
Date of the decision: May 22, 2026
Reference on the decision letter: EI-2026-7741203
Nature of the decision: disqualification for voluntarily leaving without just cause
If the decision was communicated on its date, the 30-day period for this request runs to on or about June 21, 2026.
3.
REQUEST MADE UNDER SECTION 112
Under subsection 112(1) of the Employment Insurance Act, a claimant who is the subject of a decision of the Commission may request a reconsideration within 30 days after the day on which the decision is communicated, or any further time the Commission may allow — and under subsection 112(2) the Commission must reconsider the decision on such a request. This request is made within that period. Reconsideration is carried out by an officer who was not involved in the original decision, and there is no fee.
4.
OUTCOME SOUGHT
I respectfully ask the Commission to reverse the decision and pay the benefits claimed. I ask that the reconsideration officer review the whole file — including the information set out in this letter and its schedule — and notify me of the decision in writing with reasons.
5.
GROUNDS FOR RECONSIDERATION
The decision treats my resignation as voluntary leaving without just cause. In fact my employer cut my wages by 20 percent and moved me to substantially different duties, I objected in writing and asked for the change to be reversed or for a transfer, and I resigned only when the employer refused. A significant modification of wages and duties is just cause under the Act, and I had no reasonable alternative left.
6.
DETAILED GROUNDS
The decision disqualifies me for voluntarily leaving my employment without just cause. Under paragraph 29(c) of the Employment Insurance Act, just cause exists where the claimant had no reasonable alternative to leaving, having regard to all the circumstances — and the Act lists those circumstances expressly, including sexual or other harassment, working conditions that constitute a danger to health or safety, a significant modification of terms and conditions respecting wages or salary, significant changes in work duties, antagonism with a supervisor for which the claimant is not primarily responsible, practices of an employer that are contrary to law, and undue pressure to leave. The Federal Court of Appeal applies exactly that test (Canada (AG) v White, 2011 FCA 190). The Commission bears the onus of showing the leaving was voluntary; it then falls to me only to show that, in my circumstances, leaving was the sole reasonable course. The facts below show which of the section 29(c) circumstances apply, what I did to avoid leaving, and why no reasonable alternative remained.

The correct position: I left my employment with just cause within the meaning of paragraph 29(c) of the Employment Insurance Act, so no disqualification applies and my regular benefits should be paid from the start of the benefit period.

Grounds in detail: On March 2, 2026 my employer announced a 20 percent reduction in my hourly wage and reassigned me from senior dispatcher to general warehouse duties, effective immediately and without my agreement. That is a significant modification of the terms and conditions respecting wages and a significant change in work duties — two of the circumstances paragraph 29(c) lists expressly. I did not resign in haste: I objected in writing, asked the employer to restore my role or wage, and requested a transfer to another branch. Each request was refused. Only then did I give notice. On those facts, leaving was the only reasonable course remaining.

Steps taken before leaving (no reasonable alternative): I raised the change with my manager on March 2 and again on March 9 in writing; I asked for my previous wage and duties to be restored; I requested a transfer to the Oakville branch, which was refused on April 14; and I checked whether the change was temporary — the employer confirmed it was permanent. No grievance process or other internal recourse was available.
7.
CHRONOLOGY AND THE EMPLOYER’S ACCOUNT
The decision rests on findings of fact. The events, in order, were as follows:
1. March 2, 2026 — Employer announced a 20 percent wage reduction and reassignment to warehouse duties, effective immediately. Shown by: Memo from operations director (item 2 of the schedule).
2. March 9, 2026 — I objected in writing and asked for the wage and role to be restored. Shown by: My email of March 9, 2026 (item 3).
3. April 14, 2026 — My transfer request to the Oakville branch was refused. Shown by: HR email of April 14, 2026 (item 4).
4. May 1, 2026 — I resigned with two weeks of notice, citing the wage cut and the change of duties. Shown by: Resignation letter (item 5).
Response to the employer’s account: I understand the employer told Service Canada that I resigned for personal reasons. That is not what happened, and it is not what the contemporaneous documents show: my written objection and transfer request predate my resignation and state the actual reason — the wage cut and the change of duties.
Inconsistencies the officer should weigh: The Record of Employment gives the reason for issuing as a simple quit, with no comment on the wage reduction. The employer’s own memo of March 2, 2026 confirms the 20 percent reduction — the two documents cannot both be the full story.
8.
EVIDENCE SCHEDULE AND RECORD OF EMPLOYMENT
The following records support each ground above and are identified so the reconsideration officer can weigh them item by item:
1. Employment contract showing my role as senior dispatcher and my hourly wage (dated February 12, 2023) — the original terms the employer later changed
2. Memo from the operations director announcing the wage reduction and reassignment (dated March 2, 2026) — a significant modification of wages and duties
3. My written objection asking for the change to be reversed (dated March 9, 2026) — I tried to resolve the situation before leaving
4. HR email refusing my transfer request (dated April 14, 2026) — the last reasonable alternative was closed off
5. Pay statements before and after the change (dated February to April 2026) — the 20 percent reduction actually applied
All listed items are enclosed with this request.
The Record of Employment on file is inaccurate — the reason for issuing, the insurable hours or the earnings it records do not reflect the facts. I have asked the employer to issue an amended ROE, and I ask the Commission to weigh the record against the documents scheduled above rather than taking the ROE at face value.
Notes on the evidence: The pay statements show gross hourly pay of $31.50 to February 2026 and $25.20 from March 2026 — a 20 percent reduction applied without my agreement.
9.
NEXT STEP — EMPLOYMENT INSURANCE BOARD OF APPEAL
If the reconsideration maintains the decision in whole or in part, I intend to appeal to the Employment Insurance Board of Appeal within 30 days of the reconsideration decision — the first-level appeal body for Employment Insurance decisions since 1 April 2026, hearing appeals before a regional three-member panel at no cost. I therefore ask that the reconsideration decision letter state its date clearly and enclose the information needed to appeal. A focused reconsideration now, on the grounds and evidence in this letter, remains the faster route for both parties.
10.
ACKNOWLEDGEMENT AND DECISION
Please acknowledge receipt of this request in writing and confirm the date it was received. I ask that the reconsideration officer contact me before deciding the request if any further information or document would assist, and that the decision be communicated to me in writing with reasons. All my rights are reserved, including the right of appeal to the Employment Insurance Board of Appeal.
YOURS TRULY,
Sarah J. McAllister
Claimant
Date: ____________________
CLAIMANT
Sarah J. McAllister
Date: ____________________

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What Is an EI Request for Reconsideration?

Reconsideration is the mandatory first step for challenging any Employment Insurance decision in Canada. Under <strong>section 112 of the Employment Insurance Act</strong>, a claimant — or an employer — may ask the Canada Employment Insurance Commission to reconsider a decision within 30 days of the day it was communicated, and the Commission <strong>must</strong> reconsider once asked. The review is done by a Service Canada officer who was not involved in the original decision, it is free, and Service Canada aims to decide within 30 days. You cannot appeal an EI decision anywhere until this step is complete.

What you file matters, because most EI decisions were made on a thin record — often a short phone statement from the employer. A reconsideration request that simply says "I disagree" invites the same answer. The decisions that change are the ones where the claimant puts the legal test in front of the officer: quitting turns on <strong>just cause</strong> — no reasonable alternative to leaving, with paragraph 29(c) listing circumstances such as a significant wage cut, changed duties, harassment or unsafe conditions; misconduct must be <strong>wilful</strong>, and the burden of proving it sits on the Commission; availability follows the three Faucher factors; insufficient-hours refusals turn on the 420–700 insurable hours your EI economic region requires.

Timing is tight but not hopeless. The 30-day window runs from the day the decision was communicated to you; a late request can still be accepted where there is a reasonable explanation and you always intended to challenge the decision — and even past 365 days in narrow cases (Reconsideration Request Regulations, SOR/2013-63). What changed in 2026 is the step after: since 1 April 2026, a failed reconsideration is appealed to the new <strong>Employment Insurance Board of Appeal</strong>, a regional tripartite tribunal — not to the Social Security Tribunal, whose General Division no longer takes new EI appeals.

What's Covered in This Template

The letter follows the structure a Service Canada reconsideration officer works through — claimant, decision, deadline, outcome, grounds, evidence — and adapts to the kind of decision you are challenging.

Decision-Type Grounds

Choose voluntary leaving, misconduct, availability, insufficient hours or an overpayment — the Expert grounds clause writes the matching legal framework from the Employment Insurance Act around your facts.

30-Day Window Tracking

The letter states the section 112 deadline and calculates the indicative end of your 30-day window from the decision date — the date that decides whether you are in time.

Just-Cause Framework

For quitting cases, the letter works through paragraph 29(c): the no-reasonable-alternative test, the listed circumstances, and the steps you took before leaving.

Misconduct Defence

For dismissal cases, the letter holds the Commission to the wilful-conduct standard from the Federal Court of Appeal — conscious, deliberate or intentional — with the burden where it belongs.

Chronology & Employer Rebuttal

A dated event-by-event chronology with documents, answering the employer’s account point by point and flagging contradictions with the employer’s own paperwork.

ROE Cross-Check

The Record of Employment’s reason code, hours and earnings drove the first decision — the letter records whether yours is accurate, needs correction or is missing, and what Service Canada should do about it.

Evidence Schedule

A numbered, dated list of your records — pay statements, written exchanges, medical notes — tied to the ground each one proves.

Late-Request Rescue

Where the window has passed, the letter adds the request to allow further time, with the reasonable-explanation and continuing-intention conditions argued.

Board of Appeal Positioning

Puts on record that a maintained decision will be appealed to the Employment Insurance Board of Appeal within 30 days — the correct first-level tribunal since 1 April 2026.

How to Create Your EI Reconsideration Request

Five steps from decision letter to filed request.

  1. 1

    Find the Decision Letter

    You need the decision date, the benefit type and any reference number. Your 30-day clock runs from the day the decision was communicated to you.

  2. 2

    Pick the Decision Type

    Quit, misconduct, availability, hours or overpayment — each is fought on a different legal test, and the template adapts the letter to your choice.

  3. 3

    Build the Grounds (Expert)

    State the correct outcome, set out the facts, and add the type-specific detail — the steps you took before quitting, the job-search record, the corrected hours calculation.

  4. 4

    Answer the Employer (Expert)

    List the events in order with the document that proves each one, respond to what the employer told Service Canada, and check your Record of Employment.

  5. 5

    File It and Keep the Record

    Submit online through My Service Canada Account, or send form INS5210 with this letter by mail or in person at a Service Canada Centre. Keep a dated copy.

Why Doxuno documents are different

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Accurate

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Templates carrying statute references are continuously updated as the law changes. Your document always reflects the current legal framework.

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Legal Considerations

EI reconsiderations sit inside a fixed Canadian review chain with short deadlines — and the chain changed in April 2026.

This template provides general information for Canadian EI claimants and is not legal advice. For complex files — fraud allegations, large overpayments, interjurisdictional claims — get advice from a community legal clinic or an employment lawyer. Employers challenging a decision follow the same section 112 route but should take their own advice.

Reviewed for Canadian EI law

The Right to Reconsideration — s.112

A claimant or other person who is the subject of a Commission decision, or the claimant’s employer, may request reconsideration within 30 days of the day the decision was communicated, or any further time the Commission allows — and the Commission must reconsider on request (Employment Insurance Act, s.112). The review is free and is carried out by an officer not involved in the original decision. Service Canada’s standard is to decide within 30 days.

Late Requests — SOR/2013-63

The Commission may allow a longer period where there is a reasonable explanation for the delay and the person has demonstrated a continuing intention to request reconsideration. Where the request comes more than 365 days after the decision was communicated, the Commission must also be satisfied that the request has a reasonable chance of success and that no prejudice would be caused (Reconsideration Request Regulations, SOR/2013-63).

The Legal Tests That Decide EI Files

Voluntary leaving: just cause exists where the claimant had no reasonable alternative to leaving, with paragraph 29(c) listing qualifying circumstances from harassment to a significant modification of wages or duties (Canada (AG) v White, 2011 FCA 190). Misconduct: wilful conduct — conscious, deliberate or intentional — with the burden on the Commission (Mishibinijima v Canada (AG), 2007 FCA 36). Availability: the three Faucher factors. Hours: between 420 and 700 insurable hours in the 52-week qualifying period, set by the regional unemployment rate.

After Reconsideration — the Board of Appeal

Since 1 April 2026, first-level EI appeals go to the Employment Insurance Board of Appeal — a regional three-member panel drawing on worker and employer communities — within 30 days of the reconsideration decision, free of charge. The Social Security Tribunal’s General Division no longer accepts new EI appeals; a further appeal from the Board lies to the SST Appeal Division. Our EI Board of Appeal notice template builds that next step.

Money While You Wait

If the decision stopped your payments, reconsideration does not restart them — but a successful reconsideration or appeal pays the withheld benefits retroactively, at up to $729 a week at the 2026 maximum. Overpayment decisions keep their own life: repayment can proceed while you dispute, so ask Service Canada about a repayment arrangement in hardship cases. For CRA collection of an established EI debt, see our CRA payment arrangement request template; for tax reassessments connected to benefits, our CRA notice of objection.

Frequently Asked Questions

Thirty Days to Answer — Make Them Count

Create your EI reconsideration request in minutes: decision-type legal grounds, the chronology that answers your employer, a numbered evidence schedule and the Board of Appeal route, in formal Canadian letter format. Download the PDF free, or unlock Expert for the full grounds, rebuttal and evidence sections.

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