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SEVERITY CLASSIFICATION

Each item above is to be treated as belonging to one of the following categories for the purposes of this Schedule:

(a) Cosmetic — finish-level imperfections such as paint marks, minor scratches, superficial plaster cracking (not structural), minor tile-grout gaps. To be rectified during the Defects Liability / Rectification Period. (b) Functional — items affecting the use or enjoyment of the works: doors/windows not closing properly, loose sanitaryware, electrical sockets not working, plumbing leaks, heating under-performance. Must be rectified promptly and in any event before final payment / retention release. (c) Structural / Safety — matters affecting structural integrity, safety, gas, electrical, fire or Building Regulations compliance. To be rectified as a priority and, where applicable, re-certified by an appropriate competent-person scheme (e.g. Gas Safe, NICEIC, Competent Roofer, FENSA).

Inspector's note: Items marked with a leading "EICR" or "Gas" in the Electrical/Heating schedules are to be treated as Structural / Safety and completed as a matter of priority. Remaining items are Functional unless otherwise evident on site.

CONTRACTOR'S OBLIGATION TO REMEDY

2.1 The Contractor is required by section 49 of the Consumer Rights Act 2015 to perform the service with reasonable care and skill. Where the Contractor has breached that requirement, the Client is entitled under sections 54-56 of that Act to require: (i) repeat performance at the Contractor's cost and within a reasonable time; or (ii) if repeat performance is impossible or not done within a reasonable time or without significant inconvenience, an appropriate price reduction. 2.2 Where the works relate to a dwelling, the Contractor owes the statutory duty under section 1 of the Defective Premises Act 1972 to see that the work is done in a workmanlike or professional manner, with proper materials, and so that the dwelling is fit for habitation on completion. Limitation under the DPA is governed by the Limitation Act 1980 and, as amended by section 135 of the Building Safety Act 2022, the relevant period is 15 years from completion (or 30 years for certain pre-28 June 2022 claims).

2.3 Nothing in this Schedule waives or limits any right the Client may have under the warranty scheme identified in section A, the Consumer Code for Home Builders (or New Homes Quality Code) where applicable, or any separate guarantee for specific works (e.g. FENSA, Gas Safe, NICEIC, ELECSA, Competent Roofer).

RECTIFICATION DEADLINE

3.1 The Contractor shall complete all items listed in section C of this Schedule by no later than 2026-05-12. All rectification works shall be carried out at the Contractor's own cost and without significant inconvenience to the Client. 3.2 Time shall be of the essence for the purposes of this Schedule. 3.3 A follow-up inspection will take place on 2026-05-14 at which the Client and Contractor (or their representatives) will walk the site and mark each item as resolved, disputed or outstanding. 3.4 Any item not rectified by the deadline may, following 7 days' written notice and a reasonable opportunity to remedy, be completed by a third party at the Contractor's reasonable cost, which sum may be deducted from retention or otherwise recovered as a debt.

RETENTION AND FINAL PAYMENT

4.1 The Client shall continue to hold retention of 5% (£4,250.00) against the satisfactory completion of the items in this Schedule. 4.2 Retention will be released within 14 days of the Client's written sign-off confirming that all items in section C are complete and that any necessary competent-person certificates have been provided. 4.3 Where the Contractor reasonably disputes any item, the parties shall act in good faith to resolve the dispute and, if necessary, appoint an independent expert (RICS) whose determination shall be binding in the absence of manifest error.

BUILDING REGULATIONS AND COMPETENT-PERSON CERTIFICATES

The Contractor warrants that the works comply with the Building Regulations 2010 and the relevant Approved Documents (A-Q). The Contractor shall, on request, provide copies of all applicable certificates, including (where relevant): Building Control Completion Certificate or Final Certificate; Gas Safe Installation Certificate (Gas Safety (Installation and Use) Regulations 1998); Electrical Installation Certificate (BS 7671; Part P Building Regulations); EPC; FENSA / CERTASS window certificate; Competent Roofer certificate; Air Pressure Test certificate; SAP calculations; and any warranty documents relating to appliances, boilers or finishes.

HEALTH AND SAFETY, CDM AND SITE CLEARANCE

Rectification works shall be carried out in compliance with the Construction (Design and Management) Regulations 2015, the Health and Safety at Work etc. Act 1974 and any site-specific construction phase plan. The Contractor shall leave the site clean and free of tools, materials, debris and waste on completion, and provide to the Client the Health and Safety File and any operation and maintenance manuals.

DISPUTE RESOLUTION

7.1 For new-build dwellings, unresolved disputes may be referred to the New Homes Ombudsman Service (NHOS) / New Homes Quality Code or, where applicable, the warranty scheme's dispute resolution service. 7.2 If unresolved within 28 days, the parties shall refer the dispute to mediation under the CEDR Model Mediation Procedure. 7.3 For construction contracts the parties retain their right to adjudication under the Housing Grants, Construction and Regeneration Act 1996 (as amended by the LDEDCA 2009). 7.4 Failing resolution, the courts of England and Wales shall have exclusive jurisdiction.

GOVERNING LAW

This Schedule is governed by and construed in accordance with the laws of England and Wales. Nothing in this Schedule limits or excludes any statutory right the Client may have as a consumer, including under the Consumer Rights Act 2015 and the Defective Premises Act 1972, nor limits liability for death or personal injury caused by negligence.