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Free Home Repair Contract Template

A home repair contract sets out the terms for maintenance, repair and smaller building works carried out at your property. Use our free UK template to agree clear terms with your tradesperson and avoid disputes.

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HOME REPAIR CONTRACT
United Kingdom  ·  England And Wales  ·  Builder · CRA 2015 · DPA 1972
CONTRACTOR
Oakwell Building Services Ltd
Unit 12, Woodside Business Park, Bristol, BS5 6XN
Company No. 11842309 · VAT GB 412 8763 29 · Federation of Master Builders (Member #FMB-29841)
info@oakwellbuilding.co.uk
0117 923 4582
HOMEOWNER
Dr Emma Louise Harrison
27 Beaufort Gardens, Bristol, BS7 8NQ
emma.harrison@example.co.uk
07700 900821
Works at: 27 Beaufort Gardens, Bristol, BS7 8NQ
Price: £9,850.00 · Start: 2026-06-08
This Home Repair Contract (this "Agreement") is made on 2026-06-08 between Oakwell Building Services Ltd (Company No. 11842309) of Unit 12, Woodside Business Park, Bristol, BS5 6XN (the "Contractor") and Dr Emma Louise Harrison of 27 Beaufort Gardens, Bristol, BS7 8NQ (the "Homeowner"). The Homeowner engages the Contractor as a consumer within the meaning of section 2(3) of the Consumer Rights Act 2015 to carry out the works described at 27 Beaufort Gardens, Bristol, BS7 8NQ. The parties agree as follows.
1.
SCOPE OF WORKS AND STANDARD
The Contractor shall carry out the following works (the "Works") at 27 Beaufort Gardens, Bristol, BS7 8NQ: Replace existing single-storey rear extension roof, including removal of existing covering, renewal of timbers where defective, supply and fit new EPDM flat-roof system with 100mm PIR insulation, replacement facias and gutters, internal re-plaster and redecoration of affected areas (kitchen ceiling and walls), and removal of all waste from site.. The Contractor shall perform the Works with reasonable care and skill and in accordance with the standard expected of a competent builder, as required by section 49 of the Consumer Rights Act 2015. Any information about the Contractor or the Services given to the Homeowner that is taken into account when deciding to enter into this Agreement forms part of the Agreement (section 50 CRA 2015). The Contractor confirms membership of Federation of Master Builders (Member #FMB-29841) and undertakes to comply with that body's code of practice.
2.
COMMENCEMENT AND DURATION
The Contractor shall commence the Works on 2026-06-08 and shall complete them by 2026-06-26. The Contractor shall carry out the Works within a reasonable time (section 52 CRA 2015). The Contractor shall promptly notify the Homeowner in writing of any circumstance that may delay the Works and shall use reasonable endeavours to mitigate the delay.
3.
PRICE AND PAYMENT
The total price for the Works is £9,850.00 (inclusive of VAT at the prevailing rate). Payment terms: Stage payments as agreed (30% on commencement, 40% on roof watertight, 30% on completion). Any deposit of £2,955.00 is payable on signature of this Agreement and shall be credited against the final invoice. Each invoice becomes due for payment within 14 days of issue, unless a shorter period is agreed in writing. Where the Homeowner fails to pay any sum by the due date without reasonable cause, the Contractor may charge simple interest on the overdue amount at 8% per annum from the due date until payment is made in full; this is without prejudice to the Homeowner's right to withhold a reasonable sum in respect of genuine defects.
4.
STATUTORY 14-DAY RIGHT TO CANCEL
The Homeowner acknowledges that this Agreement is an off-premises contract (reg 5 CCRs 2013) — i.e. concluded at the Homeowner's home or elsewhere away from the Contractor's business premises under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (SI 2013/3134). The Homeowner therefore has a statutory right to cancel this Agreement within 14 days of entering into it, without giving any reason and without any cancellation charge, in accordance with regulations 29-30. The Homeowner expressly requests (reg 36) that the Contractor begin the Works during the 14-day cancellation period. The Homeowner acknowledges that, if the Homeowner exercises the right to cancel before the Works are fully performed, the Homeowner shall pay the Contractor an amount proportionate to the work already performed (reg 36(4)). If the Works are fully performed during the 14-day period at the Homeowner's express request, the right to cancel is lost (reg 36(2)).
5.
MATERIALS AND WASTE
The Contractor shall supply all materials required for the Works. Any goods supplied by the Contractor shall be of satisfactory quality, fit for purpose and match any description given, in accordance with sections 9-11 of the Consumer Rights Act 2015 (which cannot be excluded under section 31).

Materials schedule: Firestone EPDM 1.5mm membrane, 100mm Celotex PIR, treated C24 timber, Brett Martin cast-iron-effect gutters, trade-grade plasterboard and Dulux Trade paint

Waste disposal: The Contractor shall remove all construction and demolition waste from site and dispose of it lawfully in accordance with the Environmental Protection Act 1990 and the Waste (England and Wales) Regulations 2011. Waste-transfer notes shall be provided on request.
6.
BUILDING REGULATIONS COMPLIANCE
The Works involve building work within the meaning of regulation 3 of the Building Regulations 2010 (SI 2010/2214) and must comply with the relevant Approved Documents (A-Q). The Homeowner shall submit a full-plans application to the local authority / approved inspector before commencement; the Contractor shall cooperate with inspections. On completion, the Contractor shall provide the Homeowner with copies of all completion certificates, commissioning records and manufacturer documentation required for a future sale of the property.
7.
CONSUMER PROTECTION AND REMEDIES
The Homeowner's statutory rights under the Consumer Rights Act 2015 are preserved. In particular: (a) section 49 — the Contractor must perform with reasonable care and skill; (b) section 50 — pre-contract information is treated as included in this Agreement; (c) section 51 — where no price is agreed, a reasonable price is payable; (d) section 52 — performance must be within a reasonable time; (e) sections 54-56 — remedies of repeat performance and price reduction; (f) section 57 — these terms cannot be excluded or restricted. In addition, the Contractor shall not engage in any misleading action or omission in the sense of regulations 5 and 6 of the Consumer Protection from Unfair Trading Regulations 2008, and no term of this Agreement shall operate so as to be unfair within the meaning of section 62 and Schedule 2 of the Consumer Rights Act 2015. Under the Defective Premises Act 1972 s.1 (as amended by the Building Safety Act 2022 ss.135-136), the Contractor owes a duty to see that the Works are carried out in a workmanlike or professional manner with proper materials, so that the dwelling will be fit for habitation when completed.
8.
WARRANTY
The Contractor warrants that the Works shall be free from defects arising from faulty workmanship for a period of 24 months from the date of satisfactory completion. Any defect notified to the Contractor in writing during the warranty period shall be rectified by the Contractor at the Contractor's cost, within a reasonable time, without charge for labour or materials. The Contractor is a TrustMark-registered business; Works are underwritten by the applicable TrustMark Financial Protection product. The express warranty is in addition to, and does not derogate from, the Homeowner's statutory rights.
9.
VARIATIONS AND CHANGE CONTROL
Any variation to the Works or the contract price must be agreed in writing (including by email) and signed by both parties before the variation is carried out. The Contractor may refuse to carry out a variation until it is agreed in writing. The Contractor's hourly rate for additional labour shall be £48.00, plus the cost of materials at trade price plus a reasonable mark-up to be agreed.
10.
INSURANCE AND HEALTH AND SAFETY
The Contractor confirms that it holds public-liability insurance with a limit of indemnity of not less than £2,000,000 per claim with Hiscox Insurance Company Ltd (policy number HSX-TRADE-4428719). An up-to-date certificate shall be provided to the Homeowner on request. The Contractor also maintains Employers' Liability (Compulsory Insurance) Act 1969 cover of at least £5,000,000 in respect of its employees.

Health and Safety: The Contractor shall comply with the Health and Safety at Work etc. Act 1974, the Construction (Design and Management) Regulations 2015, the Work at Height Regulations 2005 and COSHH 2002 where applicable. The Contractor is the sole contractor on the project for the purposes of CDM 2015. By reg.7(1) the domestic-client duties of the Homeowner are transferred to the Contractor, who shall prepare a proportionate construction phase plan.
11.
ADJUDICATION AND INTERIM PAYMENTS
The Homeowner is a residential occupier within the meaning of section 106 of the Housing Grants, Construction and Regeneration Act 1996 (HGCRA), and Part II HGCRA does not apply automatically. The parties nevertheless elect to adopt the Scheme for Construction Contracts (England and Wales) Regulations 1998 (as amended). Either party may accordingly refer a dispute to statutory adjudication, and interim-payment provisions under sections 109-111 HGCRA shall apply.
12.
DISPUTE RESOLUTION
Before commencing court proceedings (other than for urgent injunctive relief or recovery of clearly undisputed sums), the parties shall first attempt in good faith to resolve any dispute by mediation in accordance with the CEDR Model Mediation Procedure. If the dispute is not resolved within 30 days, either party may commence proceedings in the courts of England and Wales. The Homeowner's right to complain to the Contractor's trade body, TrustMark or an approved Alternative Dispute Resolution provider is preserved.
13.
TERMINATION
Either party may terminate this Agreement by written notice if the other party: (a) commits a material breach that, if capable of remedy, is not remedied within 14 days of written notice requiring its remedy; or (b) becomes insolvent, enters administration or (being an individual) is the subject of a bankruptcy petition. On termination, the Homeowner shall pay the Contractor for Works properly performed up to the date of termination, less any sums reasonably required to put right defective work carried out before termination (Cavendish Square Holding BV v Makdessi [2015] UKSC 67 on proportionality of retention). The Contractor shall leave the site safe and accessible, and shall remove tools and surplus materials within 7 days.
14.
GENERAL PROVISIONS
Entire agreement: This Agreement constitutes the entire agreement between the parties and supersedes any prior representation, subject to the parties' pre-contract obligations under the CCRs 2013 and CRA 2015, and without limiting liability for fraud or fraudulent misrepresentation (Misrepresentation Act 1967). Variation: Subject to clause on Variations above, no other variation is effective unless in writing and signed by both parties. Waiver: A delay or failure to exercise any right does not operate as a waiver. Severance: If any provision is invalid, it shall be modified to the minimum extent necessary to make it enforceable; the remainder shall continue in force. Notices: Written notices may be given by email to the addresses above and are deemed delivered on the next business day. Data protection: Each party shall process personal data in accordance with the UK GDPR and the Data Protection Act 2018. Third-party rights: Except where expressly stated, no person who is not a party has any rights under the Contracts (Rights of Third Parties) Act 1999.
15.
GOVERNING LAW AND JURISDICTION
This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it shall be governed by and construed in accordance with the law of England and Wales. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction, subject to any election to adjudicate or mediate as provided above.
IN WITNESS WHEREOF, the parties have executed this Agreement as of the Effective Date first written above.
CONTRACTOR
Oakwell Building Services Ltd
Date: ____________________
HOMEOWNER
Dr Emma Louise Harrison
Date: ____________________

What Is a Home Repair Contract?

A home repair contract is a written agreement between a homeowner and a tradesperson or contractor for carrying out repair, maintenance or smaller improvement works at a residential property. It covers jobs such as roof repairs, plumbing, electrical work, plastering, decorating and damp treatment.

While many homeowners rely on verbal agreements or simple quotations for repair work, a written contract provides much greater protection. It defines exactly what work will be done, the price, the timeline and what happens if something goes wrong.

Under the UK Consumer Rights Act 2015, services provided by a trader to a British consumer must be carried out with reasonable care and skill. A written home repair contract reinforces these standards and provides a clear basis for resolving any disputes that may arise under English law.

What's Covered in This Template

Our home repair contract template covers everything needed for a clear agreement on domestic repair works.

Homeowner and Tradesperson Details

Full names, addresses and contact details of both parties.

Property Address

The address where the repair work will be carried out.

Description of Works

Clear description of the repair or maintenance work to be carried out, including any preparatory work.

Materials and Specifications

What materials will be used, who supplies them and any specific brands or standards required.

Price and Payment

The agreed price (fixed or estimated), VAT if applicable, and when payment is due.

Start and Completion Dates

When the work will begin and when it is expected to be finished.

Access Arrangements

Working hours, key arrangements and any access constraints the tradesperson needs to know about.

Clean-Up and Waste Disposal

Responsibility for cleaning up after the work and disposing of waste materials.

Guarantee

Any warranty or guarantee on the work and materials, including duration and what is covered.

Cancellation Rights

The consumer’s right to cancel under the Consumer Contracts Regulations 2013 for off-premises and distance contracts.

How to Create a Home Repair Contract

Follow these steps to set clear expectations for your home repair project.

  1. 1

    Describe the Work

    Write a clear description of what needs to be done. If possible, reference any survey reports, photographs or specialist assessments.

  2. 2

    Agree the Price

    Confirm whether the price is a fixed quote or an estimate. For estimates, agree a maximum budget and a process for approving any additional costs.

  3. 3

    Set the Schedule

    Agree start and completion dates, working hours and how delays will be communicated and managed.

  4. 4

    Confirm Materials

    Specify who supplies materials, the quality expected and whether substitutions are permitted if specific products are unavailable.

  5. 5

    Sign and Start

    Both parties sign the contract before work begins. Keep your copy safe along with any quotations, receipts and correspondence.

Legal Considerations

Home repair contracts between consumers and traders are subject to UK consumer protection law.

This template is for informational purposes only and does not constitute legal advice. Consult a qualified solicitor for advice specific to your situation.

Reviewed for England & Wales law

Consumer Rights Act 2015

Under the UK Consumer Rights Act 2015, services must be performed with reasonable care and skill (Section 49). Information provided by the British trader about the service is binding (Section 50). If no price is agreed, a reasonable price must be paid (Section 51). If no time is agreed, the service must be carried out within a reasonable time (Section 52).

Cancellation Rights

If the contract was agreed off-premises (at your home) or at a distance (by phone or online) in the United Kingdom, the Consumer Contracts Regulations 2013 give you a 14-day cooling-off period to cancel. The British trader must inform you of this right. If the work has started within the cooling-off period with your consent, you may owe a reasonable amount for work done.

Notifiable Works

Some repair and maintenance works in England and Wales require Building Regulations notification, including electrical work, gas installations, replacement windows and structural alterations. The tradesperson should be registered with a UK competent person scheme or building control must be notified.

Unfair Trading Regulations

The UK Consumer Protection from Unfair Trading Regulations 2008 prohibit misleading or aggressive commercial practices. British traders must not make false claims about qualifications, overstate the urgency of repairs or use high-pressure selling techniques.

Frequently Asked Questions

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